WinterSkate Louisville - FAQs

How do I contact WinterSkate Louisville?  

The rink phone number is 303.604.1010.

You may also contact the Boulder Creek Events office during off-hours: 303.449.3137

Email: info@bouldercreekevents.com

Fax: 303.604.0203

Where is WinterSkate Louisville located?

WinterSkate in Historic Downtown Louisville is located at the Steinbaugh Pavilion: 824 Front Street, in downtown Louisville.

 

How much does it cost to skate?

Find prices on our WinterSkate Louisville page.

How long is each skate session?

You may skate as long as you like within our hours of operation for one flat fee!

Can I rent skates?

Yes: rentals are included and available from a child’s size 8 all the way up to men’s size 14. 

Can I bring my own skates?

Absolutely!

What else should I plan on bringing?

Warm clothing (including a hat, gloves, and socks), a helmet for the little skaters, and money for hot chocolate and other concessions. What to leave at home: hockey sticks and puck!

I want to work at WinterSkate!  How can I apply?

For information on employment opportunities for the 2018-2019 season, please email info@bouldercreekevents.com.

I’m interested in having a party at WinterSkate. How do I go about doing this?

Thanks for thinking of WinterSkate for your party! For a group of 10 or more people we offer a 20% discount off the total cost (including admission and skate rentals). We have tables and chairs that you can reserve (free of charge), and while we do have concessions for sale you are more than welcome to bring birthday cake, decorations, etc. Please email us a minimum of one week prior to your visit to WinterSkate.

Are children’s skates available?

Double-runner skates are available in children’s sizes 8-12, but we also have adjustable double-runner skates that fit over the shoes of our littlest skaters. Single blade skates are available starting in children’s size 6.

Is it real ice? How is the ice maintained?

Each Fall since 2004, Boulder Creek Events has transformed the Steinbaugh Pavilion and adjacent parking lot into a winter wonderland! Created with the intentional illusion of stepping onto a frozen pond, the 6,500 square foot rink consists of a network of plastic tubing, glycol, sand, wood, and a 100-ton chiller to keep the ice frozen. The ice is maintained by hand with water and squeegees to ensure a smooth, glossy surface.

Do you accept credit cards?

We accept Visa and MasterCard. Checks can be made out to “Boulder Creek Events”.

Are concessions available?

We offer pizza, hot pretzels, hot dogs, burritos, hot cocoa, hot tea, bottled water, Coca-Cola products, and more!

Is WinterSkate open on holidays?

Yes, WinterSkate will be open on Christmas Eve, Christmas Day, New Year’s Eve, New Year’s Day, Martin Luther King, Jr. Day, and Presidents’ Day. For special holiday hours, please see the schedule on the WinterSkate Louisville page.

Can I get skate lessons?

Skate instructors are available for private lessons. For more information, please contact the WinterSkate Louisville rink at 303.604.1010 or the Boulder Creek Events office at 303.449.3137.

Can I play hockey at the rink?

Hockey is not permitted at the rink during regular hours.

Can I skate, leave, and then come back to skate more?

While you are free to skate as long as you would like, if you decide to leave the rink you must pay again if you would like to come back and skate more.

Are frequent skater passes or punch cards available?

Punch cards are the way to go! Save 20% on punch cards that never expire! They are available at the WinterSkate kiosk and can be purchased for both adults and children. Check out our WinterSkate Louisville page for prices.

Can I buy gift certificates for WinterSkate?

Gift certificates are also available at the WinterSkate kiosk, and may be purchased for any value. You may also email the Boulder Creek Events office at info@bouldercreekevents.com to purchase gift certificates and they can be mailed directly to you.

Where should we park? Is it free?

Parking is free in the Historic Downtown Louisville area. 

Do you have a Lost & Found?

You’d be amazed at what we find left behind at the rink! Please contact the WinterSkate rink at 303.604.1010 for inquiries.

When does WinterSkate close for the season?

WinterSkate traditionally closes for the season during the last week in February.

What are the Rink Rules?

  • Please practice caution & be courteous to other skaters—especially the beginners!

  • No food or drink on the ice

  • No chipping into the ice with your skates

  • No playing hockey

  • No throwing snowballs

  • Candy canes: no throwing, tripping, hooking on lights, etc.

  • Stay off concrete with skates

  • Do not climb over the rink rails or bench

  • Please return skates to the skate shack when you’re done skating

Failure to comply with Rink Rules may result in dismissal from the rink.